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[ 英語タイトル ] Enterprise Collaboration Market by Component (Solutions (Enterprise Video, Enterprise Social Network, Project Management & Analytics, Unified Messaging), Services), Deployment Type, Organization Size, Vertical, and Region - Global Forecast to 2023


Product Code : MNMICT00109747
Survey : MarketsandMarkets
Publish On : February, 2021
Category : ICT and Telecom
Study Area : Global
Report format : PDF
Sales price option (consumption tax not included)
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[Report Description]

Widespread usage of social networking websites and increasing usage of mobile devices for collaboration are factors that are expected to drive the global enterprise collaboration market.
The enterprise collaboration market is projected to grow from USD 34.57 billion in 2018 to USD 59.86 billion by 2023, at a CAGR of 11.6% from 2018 to 2023. Factors such as widespread use of social networking websites and increasing usage of mobile devices for collaboration are expected to fuel the growth of the enterprise collaboration market across the globe. However, the high cost of implementation, difficulty in countering e-Discovery, and legal risks are key factors restraining the growth of the market.
Based on component, the solutions segment is expected to lead the enterprise collaboration market in 2018.
Based on component, the solutions segment is expected to lead the enterprise collaboration market in 2018. Effective usage of enterprise collaboration solutions can result in increased knowledge sharing among employees, as well as, enhanced productivity in organizations.
Among verticals, the IT & telecommunication segment is expected to lead the enterprise collaboration market in 2018.
The IT & telecommunication vertical segment is expected to lead the enterprise collaboration market in 2018. Significant adoption of video conferencing by end-customers of IT & telecommunication companies is expected to fuel the adoption of collaboration solutions in the coming years.
The Asia Pacific enterprise collaboration market is projected to grow at the highest CAGR during the forecast period.
The enterprise collaboration market has been studied for North America, Europe, Asia Pacific, the Middle East & Africa, and Latin America. Enterprise collaboration solutions are being adopted in the Asia Pacific region at a significant rate. The growth of the Asia Pacific enterprise collaboration market is primarily driven by the growing need for robust collaboration and enhanced decision-making in organizations. Moreover, small & medium enterprises across various countries such as Australia, Malaysia, Japan, and Singapore are investing in information technology to compete, secure, and capture digital opportunities from the market. These countries are focusing on using enterprise collaboration solutions to cater to various industries such as e-commerce in the region.
In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, innovation and technology directors, and executives from various key organizations operating in the enterprise collaboration market.
 By Company Type: Tier 1: 43%, Tier 2: 14%, and Tier 3: 43%
 By Designation: C-level: 14%, D-level: 29%, and Others: 57%
 By Region: North America: 22%, Europe: 11%, Asia Pacific: 56%, and Rest of the World: 11%
Key vendors profiled in this report on the enterprise collaboration market are:
1. Adobe Systems (US)
2. Atlassian (Australia)
3. Cisco Systems (US)
4. Facebook (US)
5. Google (US)
6. IBM (US)
7. Igloo Software (Canada)
8. Jive Software (US)
9. Microsoft (US)
10. Mitel Networks (Canada)
11. Salesforce.com (US)
12. SAP (Germany)
13. Slack Technologies (US)
14. TIBCO Software (US)
15. VMware (US)
Research Coverage
The enterprise collaboration market has been segmented based on component, deployment type, organization size, vertical, and region. Based on component, the enterprise collaboration market has been segmented into solutions and services. The solutions component segment of the enterprise collaboration market has been further classified into enterprise video, enterprise social network, portals & intranet platform, unified messaging, file sharing & synchronization, and project management & analytics. Based on deployment type, the enterprise collaboration market has been segmented into on-premises and cloud. Based on organization size, the enterprise collaboration market has been segmented into large enterprises and small & medium enterprises. Based on vertical, the market has been segmented into IT & telecommunication, BFSI, public sector, power & utilities, education, healthcare, retail & consumer goods, travel & hospitality, transportation & logistics, and others (manufacturing, media & entertainment, mining, and oil & gas). The enterprise collaboration market has been studied for North America (the US and Canada), Europe (the UK, Germany, and Rest of Europe), Asia Pacific (Australia & New Zealand, Singapore, and Rest of Asia Pacific), the Middle East & Africa (Middle East, and Africa), and Latin America (Mexico, Brazil, and Rest of Latin America).
Key Benefits of Buying the Report:
The report is expected to help market leaders and new entrants in the enterprise collaboration market in the following ways:
The report is expected to help market leaders/new entrants in this market by providing them the closest approximations of sizes of the enterprise collaboration market and its subsegments. This report is also expected to help stakeholders obtain an improved understanding of the competitive landscape of the market by offering them insights to improve the position of their businesses and implement suitable go-to-market strategies. This report also aims to enable stakeholders to understand the pulse of the market and provide them with information on key market drivers, restraints, challenges, and opportunities.

TABLE OF CONTENTS

1 INTRODUCTION 16
1.1 OBJECTIVES OF THE STUDY 16
1.2 MARKET DEFINITION 16
1.3 MARKET SCOPE 17
1.3.1 MARKET SEGMENTATION 17
1.3.2 YEARS CONSIDERED FOR THE STUDY 17
1.4 CURRENCY 18
1.5 STAKEHOLDERS 18
2 RESEARCH METHODOLOGY 19
2.1 RESEARCH DATA 19
2.1.1 SECONDARY DATA 20
2.1.1.1 Key data from secondary sources 20
2.1.2 PRIMARY DATA 21
2.1.2.1 Key data from primary sources 21
2.1.2.2 Key industry insights 22
2.1.2.3 Breakdown of primaries 22
2.2 MARKET SIZE ESTIMATION 23
2.2.1 BOTTOM-UP APPROACH 23
2.2.2 TOP-DOWN APPROACH 24
2.3 DATA TRIANGULATION 25
2.4 RESEARCH ASSUMPTIONS 26
2.5 LIMITATIONS 26
3 EXECUTIVE SUMMARY 27
4 PREMIUM INSIGHTS 32
4.1 ATTRACTIVE OPPORTUNITIES IN THE ENTERPRISE COLLABORATION MARKET 32
4.2 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET, BY COMPONENT 32
4.3 EUROPE: ENTERPRISE COLLABORATION MARKET, BY DEPLOYMENT TYPE 33
4.4 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET,
BY ORGANIZATION SIZE 33
4.5 ASIA PACIFIC: ENTERPRISE COLLABORATION MARKET, BY VERTICAL 34
4.6 ENTERPRISE COLLABORATION MARKET, BY VERTICAL & REGION 35

5 MARKET OVERVIEW 36
5.1 INTRODUCTION 36
5.2 MARKET DYNAMICS 36
5.2.1 DRIVERS 37
5.2.1.1 Widespread usage of social networking websites 37
5.2.1.2 Increasing usage of mobile devices for collaboration 37
5.2.2 RESTRAINTS 37
5.2.2.1 High cost of implementation 37
5.2.2.2 Difficulty in countering e-Discovery and legal risks 38
5.2.3 OPPORTUNITIES 38
5.2.3.1 Increasing demand for artificial intelligence 38
5.2.3.2 Emerging potential markets 38
5.2.4 CHALLENGES 39
5.2.4.1 Difficulties in aligning team collaboration software with business goals 39
5.2.4.2 Security concerns 39
5.3 INDUSTRY TRENDS 39
5.3.1 INTRODUCTION 39
5.3.2 EVOLUTION 40
5.3.3 VALUE CHAIN ANALYSIS 41
5.3.4 ARCHITECTURE 42
5.3.5 ECOSYSTEM 43
5.3.6 CASE STUDIES 44
5.3.6.1 Case study 1: Rapid7 centralized its communications with the help of Slack 44
5.3.6.2 Case study 2: Commonwealth Bank empowers employees to share their suggestions using IBM Connections Cloud solution 44
6 ENTERPRISE COLLABORATION MARKET, BY COMPONENT 45
6.1 INTRODUCTION 46
6.2 SOLUTIONS 47
6.2.1 FILE SHARING & SYNCHRONIZATION 48
6.2.2 PORTALS & INTRANET PLATFORM 49
6.2.3 UNIFIED MESSAGING 49
6.2.4 ENTERPRISE VIDEO 50
6.2.5 PROJECT MANAGEMENT & ANALYTICS 51
6.2.6 ENTERPRISE SOCIAL NETWORK 51
6.3 SERVICES 52
6.3.1 IT CONSULTING 52
6.3.2 INTEGRATION AND IMPLEMENTATION 53
6.3.3 TRAINING AND DEVELOPMENT 53

7 ENTERPRISE COLLABORATION MARKET, BY DEPLOYMENT TYPE 54
7.1 INTRODUCTION 55
7.2 CLOUD 56
7.3 ON-PREMISES 57
8 ENTERPRISE COLLABORATION MARKET, BY ORGANIZATION SIZE 58
8.1 INTRODUCTION 59
8.2 SMALL & MEDIUM ENTERPRISES 60
8.3 LARGE ENTERPRISES 61
9 ENTERPRISE COLLABORATION MARKET, BY VERTICAL 62
9.1 INTRODUCTION 63
9.2 IT & TELECOMMUNICATION 64
9.3 BFSI 65
9.4 PUBLIC SECTOR 66
9.5 POWER & UTILITIES 68
9.6 EDUCATION 69
9.7 HEALTHCARE 70
9.8 RETAIL & CONSUMER GOODS 71
9.9 TRAVEL & HOSPITALITY 72
9.10 TRANSPORTATION & LOGISTICS 73
9.11 OTHERS 74
10 GEOGRAPHIC ANALYSIS 76
10.1 INTRODUCTION 77
10.2 NORTH AMERICA 78
10.2.1 US 82
10.2.2 CANADA 82
10.3 EUROPE 83
10.3.1 UK 85
10.3.2 GERMANY 85
10.3.3 REST OF EUROPE 85
10.4 ASIA PACIFIC 86
10.4.1 AUSTRALIA & NEW ZEALAND 90
10.4.2 SINGAPORE 90
10.4.3 REST OF ASIA PACIFIC 90
10.5 MIDDLE EAST & AFRICA 91
10.5.1 MIDDLE EAST 93
10.5.2 AFRICA 93

10.6 LATIN AMERICA 94
10.6.1 MEXICO 96
10.6.2 BRAZIL 96
10.6.3 REST OF LATIN AMERICA 97
11 COMPETITIVE LANDSCAPE 98
11.1 OVERVIEW 98
11.2 COMPETITIVE SITUATION AND TRENDS 99
11.2.1 NEW PRODUCT LAUNCHES & PRODUCT ENHANCEMENTS 100
11.2.2 AGREEMENTS, COLLABORATIONS, & PARTNERSHIPS 101
11.2.3 ACQUISITIONS 102
11.2.4 EXPANSIONS 103
11.3 MARKET RANKING OF KEY PLAYERS 103
12 COMPANY PROFILES 104
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
12.1 ADOBE SYSTEMS 104
12.2 ATLASSIAN 106
12.3 CISCO SYSTEMS 110
12.4 FACEBOOK 112
12.5 GOOGLE 116
12.6 IBM 118
12.7 IGLOO SOFTWARE 122
12.8 JIVE SOFTWARE 124
12.9 MICROSOFT 128
12.10 MITEL NETWORKS 133
12.11 SALESFORCE.COM 136
12.12 SAP 139
12.13 SLACK TECHNOLOGIES 141
12.14 TIBCO SOFTWARE 143
12.15 VMWARE 144

12.16 KEY INNOVATORS 148
12.16.1 BYNDER 148
12.16.2 SOCIALTEXT 148
12.16.3 AXERO SOLUTIONS 149
12.16.4 KALTURA 149
12.16.5 ZOHO CORPORATION 150
12.16.6 HIGHFIVE 150
12.16.7 SYNACOR 150
12.16.8 SITRION 151
12.16.9 HIGHQ SOLUTIONS 151
12.16.10 JOSTLE CORPORATION 151
*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.
13 APPENDIX 152
13.1 INDUSTRY EXCERPTS 152
13.2 DISCUSSION GUIDE 153
13.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 157
13.4 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 159
13.5 AVAILABLE CUSTOMIZATIONS 160
13.6 RELATED REPORTS 160
13.7 AUTHOR DETAILS 161

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