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ヘルスケアチャットボット市場ー業界洞察、主要プレーヤー・企業別、成長機会別、最新傾向別、開発別、主要な成長ドライバー別、主要な課題別によってセグメンテーション、予測 2027年


[ 英語タイトル ] Global Healthcare Chatbots Market: Current Analysis and Forecast (2020-2027)


Product Code : UDMIHC00112058
Survey : UnivDatos Market insights
Publish On : April, 2021
Number of Pages : 193
Category : Healthcare and Pharmaceuticals
Study Area : Global
Report format : PDF
Sales price option (consumption tax not included)
Single User USD3500 / Question Form
5 User USD4900 / Question Form
Enterprise User USD6860 / Question Form
Baidu, Sensely, Ada Digital Health Ltd, Babylon Health, Tencent, HealthTap, Infermedica, Buoy Health, Your.MD (Healthily) and Woebot Labs

[Report Description]

The global healthcare chatbot market is witnessing an uptick on account of rising internet penetration coupled with the adoption of pf smartphones in developing countries as well. In a study, it was revealed that around 4.66 billion people globally use the internet which is close to 60% of the global population. Moreover, the healthcare facilities, doctors, diagnostics labs, etc. are developing apps and raising venture capital, while some have already launched their chatbots due to the surging cases of COVID-19 and the need for cost optimization and enhanced user experience. The technological advancement in solutions such as advancements in natural language processing (NLP) and speech recognition by the prominent payers is also adding pace to the growth of the market.
Furthermore, the shortage of physicians across the globe to respond to queries is generating the demand for chatbots in the healthcare sector. As per WHO, there is a global shortage of 4.3 million physicians, nurses, and other health professionals, and the demand for physicians is projected to grow by 17% by 2025, due primarily to the growth in population size and the aging population.
Moreover, a shift towards the sedentary lifestyle coupled with the promulgating elderly population who are more prone to the disease is one of the leading causes of the rising chronic and other related diseases as well is generating the demand for chatbots in healthcare for consultation, checkups, reminders, etc., As per the American Heart Association, 56% of the adults in the United States have been told by the healthcare professional to improve their health and 99% of the Americans need to improve heart health.
The government across countries are investing more in healthcare, which is resulting in improved healthcare infrastructure and digitalization. As per OCED, the government in the United States spend USD 8,032.6 USD per capita in 2015 that increased to USD 9,386.5 USD per capita in 2019 same way in the U.K the government spent 3,043.6 USD per capita in 2015 that increased to USD 3,619.5 USD per capita in 2019.
The global Healthcare chatbot market is highly fragmented. The availability of numerous global and local players across regions makes the industry highly competitive. The key players with a considerable market share in the industry are
Baidu, Sensely, Ada Digital Health Ltd, Babylon Health, Tencent, HealthTap, Infermedica, Buoy Health, Your.MD (Healthily) and Woebot Labs. Several M&A’s along with partnerships have been undertaken by these players to facilitate costumers with hi-tech and innovative products.
Insights Presented in the Report
“Amongst component type, the software segment holds the major share”
Based on the components, the market is fragmented into software and service. The software segment dominated the market with a share of 81.9% in 2019 and is expected to maintain its dominance during the forecast period on account of the deployment of healthcare chatbots across healthcare facilities and increased consumer preference for the use of chatbots due to the benefits such as time savings, flexibility, etc.
“Amongst deployment type, on-cloud is expected to dominate the market during the analyzed period”
Based on the deployment type, the market is segmented into on-premise and on-cloud. In 2019, on-cloud deployment grabbed the major market share and accounted for 69.7% of the market revenue share. Surging spending on the cloud across healthcare facilities owing to the benefits such as easy deployment, upgraded software, etc. are resulting in the growing market share for the segment. Moreover, the on-premise segment is expected to grow with a CAGR of around 19.7% during the forecast period of 2021-27.
“Amongst application, medical triage is expected to dominate the market during the analyzed period”
Based on the application, the market is segmented into Medical Triage, Customer Service and Administration, Mental Health, Health and Fitness, Patient Engagement and Others (Clinical Trials, Medical Reminder, Chatbot in Research, Chatbots in Medical Procedures). In 2019, the Medical Triage segment grabbed the major market share and accounted for 37.8% of the market revenue share. Moreover, the mental health segment is expected to grow with a CAGR of around 21.6% during the forecast period of 2021-27.
“North America represents one of the largest markets of the healthcare chatbot market”
For a better understanding of the market dynamics of the healthcare chatbot market, a detailed analysis was conducted for different regions across the globe including North America (the U.S, Canada, and the Rest of North America), Europe (Germany, France, Italy, United Kingdom, Spain, and Rest of Europe), Asia-Pacific (China, Japan, India, Australia, South Korea, and Rest of APAC), Middle East and Africa (UAE, Saudi Arabia, Rest of the Middle East and Africa) and Latin America (Mexico, Brazil, Rest of Latin America) has been conducted. North America dominated the market and generated revenue of US$ 41.6 billion in 2019 owing to the escalating healthcare IT investment in the countries such as the U.S and Canada. Moreover, the presence of well-established players and the latest technology upgraded software and services make the region dominant across the globe.
Reasons to buy this report:
• The study includes market sizing and forecasting analysis validated by authenticated key industry experts
• The report presents a quick review of overall industry performance at one glance
• The report covers an in-depth analysis of prominent industry peers with a primary focus on key business financials, product portfolio, expansion strategies, and recent developments
• Detailed examination of drivers, restraints, key trends, and opportunities prevailing in the industry
• The study comprehensively covers the market across different segments
• Deep dive regional level analysis of the industry
Customization Options:
The healthcare chatbot market can further be customized as per the requirement or any other market segment. Besides this, UMI understands that you may have your own business needs, hence feel free to connect with us to get a report that completely suits your requirements.

1 MARKET INTRODUCTION
1.1 Market Definitions
1.2 Objective of the Study
1.3 Limitation
1.4 Stake Holders
1.5 Currency Used in Report
1.6 Scope of the Global Healthcare Chatbot Market Study
2 RESEARCH METHODOLOGY OR ASSUMPTION
2.1 Research Methodology for the Global Healthcare Chatbot Market
2.1.1 Main Objective of the Global Healthcare Chatbot Market
3 INDUSTRY PERFORMANCE
4 EXECUTIVE SUMMARY
5 CUSTOMER SURVEY
6 COVID-19 IMPACT
7 MARKET INSIGHTS BY COMPONENTS
7.1 Software
7.2 Services
8 MARKET INSIGHTS BY DEPLOYMENT
8.1 On-Premise
8.2 Cloud
9 MARKET INSIGHTS BY APPLICATION
9.1 Medical Triage
9.2 Customer Service and Administration
9.3 Mental Health
9.4 Health and Fitness
9.5 Patient Engagement
9.6 Others
10 MARKET INSIGHTS BY END-USERS
10.1 Patients
10.2 Healthcare Providers
10.3 Payers
10.4 Others
11    MARKET INSIGHTS BY REGION
11.1 North America Healthcare Chatbot Market
11.1.1 United States
11.1.2 Canada
11.1.3 Rest of North America
11.2 Europe Healthcare Chatbot Market
11.2.1 United Kingdom
11.2.2 France
11.2.3 Germany
11.2.4 Spain
11.2.5 Italy
11.2.6 Rest of Europe
11.3 Asia Pacific Healthcare Chatbot Market
11.3.1 China
11.3.2 India
11.3.3 Japan
11.3.4 Australia
11.3.5 South Korea
11.3.6 Rest of Asia Pacific
11.4 Middle East and Africa Healthcare Chatbot Market
11.4.1 UAE
11.4.2 Saudi Arabia
11.4.3 Others
11.5 Latin America Healthcare Chatbot Market
11.5.1 Mexico
11.5.2 Brazil
11.5.3 Others
12 HEALTHCARE CHATBOT MARKET DYNAMICS
12.1 Market Trends & Drivers
12.2 Market Challenges
12.3 Impact Analysis
13 LEGAL & REGULATORY FRAMEWORK
14 DEMAND AND SUPPLY SIDE ANALYSIS
14.1 Demand Side Analysis
14.2 Supply Side Analysis
14.2.1 Top Product Launches
14.2.2 Top Business Partnerships
14.2.3 Top Merger & Acquisitions
14.2.4 Top Business Expansions and Investments
15    VALUE CHAIN ANALYSIS
16    HEALTHCARE CHATBOT MARKET HOTSPOT & OPPORTUNITIES
17    HEALTHCARE CHATBOT MARKET TRENDS & INSIGHTS
18    COMPETITIVE SCENARIO
18.1 Porter’s Five forces analysis
18.1.1 Bargaining power of Supplier
18.1.2 Bargaining power of Buyer
18.1.3 Industry Rivalry
18.1.4 Availability of Substitute
18.1.5 Threat of new Entrants
18.2 Competitive Landscape
18.2.1 Company Shares, By Revenue
18.3 Competition Matrix
18.3.1 Product/Service Portfolio
18.3.2 Target Markets
18.3.3 Target End Users
18.3.4 Research & Development
18.3.5 Strategic Alliances
19    COMPANY PROFILED
19.1 Baidu
19.1.1 Key Facts
19.1.2 Business Description
19.1.3 Key Product/Services Offerings
19.1.4 Growth Strategy
19.1.5 SWOT Analysis
19.1.6 Key Financials
19.1.6.1 Revenue Split
19.1.6.2 Financial Overview of Baidu
19.1.7 Recent Developments
19.1.7.1 Product Launch
19.1.7.2 Partnerships
19.1.7.3 Business Expansion and Investments
19.1.7.4 Merger and Acquisition
19.2 Sensely
19.3 Ada Digital Health Ltd
19.4 Babylon Health
19.5 Tencent
19.6 HealthTap
19.7 Infermedica
19.8 Buoy Health
19.9 Your MD (Healthily)
19.10 Woebot Labs
20 DISCLAIMER

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