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[ 英語タイトル ] Healthcare Chatbots Market by Component (Software, Service), Deployment Model (Cloud, On-Premise), Application (Symptom Check, Medical Assistance, Appointment Booking), End User (Patient, Healthcare Providers, Insurance Companies) - Global Forecast to 2023


Product Code : MNMHC00110174
Survey : MarketsandMarkets
Publish On : February, 2021
Number of Pages : 123
Category : Healthcare and Pharmaceuticals
Study Area : Global
Report format : PDF
Sales price option (consumption tax not included)
Single User USD5650 / Question Form
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[Report Description]

“Global healthcare chatbots market is projected to grow at 20.8% during the forecast period.”

The healthcare chatbots market is expected to reach USD 314.3 million by 2023 from USD 122.0 million by 2018, at a CAGR of 20.8% from 2018 to 2023. The rising Internet connectivity and adoption of smart devices and the need for virtual assistance are factors driving the market. However, concerns regarding data privacy, lack of expertise for chatbot development, and lack of awareness pose a significant challenge to the market growth.

“By application, the appointment scheduling & medical guidance segment is expected to grow at a higher CAGR during the forecast period.”
By application, the healthcare chatbots market is segmented into symptom checking & medication assistance and appointment scheduling & medical guidance. The symptom checking & medication assistance segment is expected to lead the market in 2018. The appointment scheduling & medical guidance segment is expected to grow at a higher CAGR during the forecast period as compared to the symptom checking & medication assistance segment, mainly due to the growing usage of healthcare chatbots by hospitals and clinics.
“North America to witness high growth during the forecast period.”
In 2018, Europe is estimated to account for the largest share of the market, followed by North America. However, North America is expected to register the highest CAGR during the forecast period. The high growth in North America can be attributed to the growing number of therapy chatbots, rising adoption of smart devices, and growth in venture capital investments to develop advanced chatbots.
The primary interviews conducted for this report can be categorized as follows:
• By Company Type: Tier 1 – 28%; Tier 2 - 12%; Tier 3 - 60%.
• By Designation: C-level- 23%; D-level- 25%; others--52%.
• By Region: North America-59%; Europe-14%; Asia -22%; RoW-5%.
List of companies profiled in the report
• Your.MD (UK)
• HealthTap, Inc. (US)
• Sensely, Inc. (US)
• Buoy Health, Inc. (US)
• Infermedica (Poland)
• Babylon Healthcare Service Limited (UK)
• Baidu, Inc. (China)
• Ada Digital Health Ltd. (Germany)
• PACT Care BV (Netherlands)
• Woebot Labs, Inc. (US)
• GYANT.Com, Inc. (US)

Research Coverage:
The report provides an overview of the healthcare chatbots market. It aims at estimating the market size and growth potential of this market across different segments such as component, deployment model, application, end user, and region. Furthermore, the report also includes an in-depth competitive analysis of the key players in the market along with their company profiles, recent developments, and key market strategies.

Key Benefits of Buying the Report:
The report will help the market leaders/new entrants in the healthcare chatbots market with closest approximations of revenues for the overall market and its subsegments. This report will help stakeholders understand the competitive landscape better and gain insights to position their businesses and help companies adopt suitable go-to-market strategies. The report also will help stakeholders understand the pulse of the market and provide them with information regarding key market drivers and opportunities.

TABLE OF CONTENTS

1 INTRODUCTION 13
1.1 OBJECTIVES OF THE STUDY 13
1.2 MARKET DEFINITION 13
1.3 MARKET SCOPE 14
1.3.1 MARKETS COVERED 14
1.3.2 YEARS CONSIDERED FOR THE STUDY 15
1.4 CURRENCY 15
1.5 LIMITATIONS 15
1.6 STAKEHOLDERS 16
2 RESEARCH METHODOLOGY 17
2.1 SECONDARY DATA 18
2.1.1 KEY DATA FROM SECONDARY SOURCES 18
2.2 PRIMARY DATA 19
2.2.1 KEY DATA FROM PRIMARY SOURCES 19
2.2.2 KEY INDUSTRY INSIGHTS 20
2.3 MARKET SIZE ESTIMATION 21
2.4 MARKET BREAKDOWN AND DATA TRIANGULATION 23
2.5 ASSUMPTIONS FOR THE STUDY 24
3 EXECUTIVE SUMMARY 25
4 PREMIUM INSIGHTS 29
4.1 HEALTHCARE CHATBOTS: MARKET OVERVIEW 29
4.2 HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2018 VS. 2023 30
4.3 HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL, 2018 VS. 2023 31
4.4 GEOGRAPHIC ANALYSIS: EUROPEAN HEALTHCARE CHATBOTS MARKET, BY END USER AND REGION (2018) 32
4.5 GEOGRAPHIC SNAPSHOT: HEALTHCARE CHATBOTS MARKET (2018-2023) 33
5 MARKET OVERVIEW 34
5.1 INTRODUCTION 34
5.2 MARKET DYNAMICS 34
5.2.1 DRIVERS 35
5.2.1.1 Rising Internet connectivity and smart device adoption 35
5.2.1.2 Company initiatives to boost the use of healthcare chatbots 35
5.2.1.3 Need for virtual health assistance 35

5.2.2 OPPORTUNITIES 36
5.2.2.1 Social media platform-oriented chatbots 36
5.2.2.2 Cloud-based models 36
5.2.3 CHALLENGES 37
5.2.3.1 Concerns regarding data privacy 37
5.2.3.2 Lack of expertise for chatbot development 37
5.2.3.3 Lack of awareness and misconceptions 37
6 HEALTHCARE CHATBOTS MARKET, BY COMPONENT 38
6.1 INTRODUCTION 39
6.2 SOFTWARE 40
6.3 SERVICES 41
7 HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL 43
7.1 INTRODUCTION 44
7.2 ON-PREMISE MODEL 45
7.3 CLOUD-BASED MODEL 47
8 HEALTHCARE CHATBOTS MARKET, BY APPLICATION 49
8.1 INTRODUCTION 50
8.2 SYMPTOM CHECKING & MEDICATION ASSISTANCE 51
8.3 APPOINTMENT SCHEDULING & MEDICAL GUIDANCE 53
9 HEALTHCARE CHATBOTS MARKET, BY END USER 55
9.1 INTRODUCTION 56
9.2 PATIENTS 57
9.3 HEALTHCARE PROVIDERS 58
9.4 INSURANCE COMPANIES 60
9.5 OTHER END USERS 62
10 HEALTHCARE CHATBOTS MARKET, BY REGION 65
10.1 INTRODUCTION 66
10.2 EUROPE 67
10.2.1 UK 70
10.2.2 GERMANY 72
10.2.3 FRANCE 74
10.2.4 REST OF EUROPE 76
10.3 NORTH AMERICA 78
10.3.1 US 80
10.3.2 CANADA 83
10.4 ASIA 85
10.5 REST OF THE WORLD 88
11 COMPETITIVE LANDSCAPE 92
11.1 OVERVIEW 92
11.2 MARKET RANKING ANALYSIS 93
11.3 COMPETITIVE SCENARIO 94
11.3.1 AGREEMENTS AND PARTNERSHIPS 95
11.3.2 PRODUCT LAUNCHES 96
11.3.3 ACQUISITIONS 96
11.3.4 EXPANSIONS 97
11.3.5 OTHER DEVELOPMENTS (VENTURE CAPITAL INVESTMENTS) 97
12 COMPANY PROFILES 99
(Business Overview, Products Offered, Recent Developments, SWOT Analysis, MnM View)*
12.1 YOUR.MD 99
12.2 HEALTHTAP, INC. 101
12.3 SENSELY, INC. 103
12.4 BUOY HEALTH, INC. 105
12.5 INFERMEDICA 107
12.6 BABYLON HEALTHCARE SERVICES LIMITED 108
12.7 BAIDU 110
12.8 ADA DIGITAL HEALTH, LTD. 112
12.9 PACT CARE BV 113
12.10 WOEBOT LABS, INC. 114
12.11 GYANT.COM, INC. 115
*Business Overview, Products Offered, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.
13 APPENDIX 116
13.1 DISCUSSION GUIDE 116
13.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 119
13.3 AVAILABLE CUSTOMIZATIONS 121
13.4 RELATED REPORTS 121
13.5 AUTHOR DETAILS 122

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