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[ 英語タイトル ] Managed Services Market by Service Type (Managed Security Services, Managed Network Services, Managed Data Center Services), Deployment Type, Organization Size, Vertical, and Region - Global forecast to 2022


Product Code : MNMICT00108710
Survey : MarketsandMarkets
Publish On : February, 2021
Category : ICT and Telecom
Study Area : Global
Report format : PDF
Sales price option (consumption tax not included)
Single User USD7150 / Question Form
5 User USD8500 / Question Form
Enterprise User USD11000 / Question Form

[Report Description]

“Rising IT infrastructure and growing number of compliances are driving the managed services market.”
The managed services market size is expected to grow from USD 152.45 billion in 2017 to USD 257.84 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.1%. The rising complexity of IT operations has forced enterprises to optimize their current infrastructure with the help of managed services. Managed services allow firms to focus on their core business by managing their non-core activities. With increasing complexities of technology solutions, most of the companies are looking for better solutions to automate or outsource the non-core parameters of a product life cycle. Managed service providers empower enterprises by managing their infrastructure effectively to improve efficiency and productivity. To manage the growing number of compliances, companies are partnering with the relevant managed service providers to remove regulatory compliance overheads. The managed service providers implement dynamic monitoring and reporting tools that reduce risks and prepare organizations for compliance audits and assessments.

“Managed data center services segment is expected to have the largest market size in the managed services market.”
Enterprises across the globe are facing challenges to effectively manage the exponentially increasing data volume. The increasing data volume has facilitated the growth of data centers across the world. This has further encouraged enterprises to adopt managed services to effectively manage their data center operations; further accounting managed data center services for the largest market share in the market. The managed data center services offered by managed service providers comprises services for server management and data storage and backup. Managed data center service providers take responsibility to proactively manage on-premise or cloud data center infrastructures.

“The cloud deployment type for managed services is expected to grow at the highest CAGR during the forecast period.”
The cloud-based technology is the fastest-growing deployment type in the managed services market and is expected to grow at the highest CAGR during the forecast period from 2017 to 2022. IT budget constraints for installation and implementation of required hardware and software, limited IT support to manage and support managed services, and need for greater scalability are major factors that are likely to drive the adoption of cloud managed services in the coming years. The cloud-based deployment model offers higher agility than the on-premises deployment model.
“Asia Pacific (APAC) is expected to be the fastest growing region in this market during the forecast period.”
The APAC region is expected to experience extensive growth opportunities in the next few years in the area of managed services, following which, the region is expected to grow at the highest growth rate. Increased adoption of IT infrastructure by the enterprises in the developing countries is one of the driving factor facilitating the managed service market growth rate. Moreover, growing startup ecosystem in the region has added to the managed services market growth. Managed service providers empower the startup and SMEs by catering to their IT infrastructure needs as they lack in CAPEX and in-house capabilities. Government and BFSI institutions are emphasizing on going digital to improve their operational efficiency. Adoption of the digital mode by these verticals has leveraged the managed service providers in the region, thereby contributing to the high growth of the managed services market.
In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people. The breakup of the profile of the primary participants is as follows:
• By Company: Tier 1 – 37%, Tier 2 – 47%, and Tier 3 – 16%
• By Designation: C-level – 46%, Director level – 36%, and Manager level – 18%
• By Region: North America – 26%, Europe – 30%, APAC – 22%, South America – 13%, and Middle East & Africa – 09%
The managed services ecosystem comprises service providers such as IBM (US), Cisco (US), Accenture (Ireland), Fujitsu (Japan), Atos (France), Tata Consultancy Services (India), Wipro (India), Huawei (China), HCL (India), Ericsson (Sweden), Nokia Networks (Finland), DXC Technology (US), Dimension Data (South Africa), Unisys (US), and Netmagic (An NTT Communications Company) (India).



Research Coverage
The report includes in-depth competitive analysis of the key players in the managed services market, with their company profiles, recent developments, and key market strategies. The research report segments the managed services market by service types, deployment type, organization size, vertical, and region.
Reasons to Buy the Report
The managed services market has been segmented by service type, deployment type, organization size, vertical, and region. The report will help market leaders/new entrants in this market in the following ways:
1. The report segments the managed services market comprehensively and provides the closest approximations of the revenue numbers for the overall market and subsegments. The market numbers are further split across different verticals and regions.
2. The report helps the stakeholders to understand the pulse of the market and provides them information on key market drivers, restraints, challenges, and opportunities.
3. This report helps stakeholders to understand the competitors better and gain more insights to enhance the position of their businesses. There is a separate section on competitive landscape, including competitor ecosystem, and mergers and acquisitions. Besides, there is MicroQuadrant of 25 players who offer services in the managed services market. In this section, market internals are also provided that can put the stakeholders ahead of their competitors.

TABLE OF CONTENTS

1 INTRODUCTION 17
1.1 OBJECTIVES OF THE STUDY 17
1.2 MARKET DEFINITION 17
1.3 MARKET SCOPE 18
1.4 YEARS CONSIDERED FOR THE STUDY 19
1.5 CURRENCY 19
1.6 STAKEHOLDERS 20
2 RESEARCH METHODOLOGY 21
2.1 RESEARCH DATA 21
2.1.1 SECONDARY DATA 23
2.1.2 PRIMARY DATA 23
2.1.2.1 Breakdown of primaries 23
2.1.2.2 Key industry insights 24
2.2 MARKET SIZE ESTIMATION 25
2.3 MICROQUADRANT RESEARCH METHODOLOGY 27
2.3.1 VENDOR INCLUSION CRITERIA 27
2.4 RESEARCH ASSUMPTIONS AND LIMITATIONS 28
2.4.1 RESEARCH ASSUMPTIONS 28
2.4.2 LIMITATIONS 28
3 EXECUTIVE SUMMARY 29
4 PREMIUM INSIGHTS 32
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE MANAGED SERVICES MARKET 32
4.2 MANAGED SERVICES MARKET, BY VERTICAL AND REGION 32
4.3 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE 33
4.4 MANAGED SERVICES MARKET, BY SERVICE TYPE 33
4.5 MANAGED SERVICES MARKET, BY ORGANIZATION SIZE 34
4.6 LIFE CYCLE ANALYSIS, BY REGION, 2017 34
5 MARKET OVERVIEW AND INDUSTRY TRENDS 35
5.1 INTRODUCTION 35
5.2 MARKET DYNAMICS 35
5.2.1 DRIVERS 36
5.2.1.1 Growing IT infrastructure of enterprises 36
5.2.1.2 Increasing need to focus on core competencies 36
5.2.1.3 Cloud deployment going mainstream 36
5.2.1.4 Growing need to comply with regulations 37
5.2.2 RESTRAINTS 37
5.2.2.1 Fear of losing control over data 37
5.2.3 OPPORTUNITIES 37
5.2.3.1 Connected IoT mandate in future 37
5.2.3.2 Rising trend of digitalization and mobility among enterprises worldwide 38
5.2.3.3 Increased adoption of multi-cloud managed services 38
5.2.4 CHALLENGES 38
5.2.4.1 Low application awareness and low bandwidth of network in certain regions 38
5.2.4.2 Challenges in the integration process 38
5.3 MAJOR MANAGED SERVICES DEALS IN RECENT YEARS 39
6 MANAGED SERVICES MARKET ANALYSIS, BY MANAGED SECURITY SERVICES 40
6.1 INTRODUCTION 41
6.2 MANAGED FIREWALL 42
6.3 MANAGED INTRUSION DETECTION SYSTEM/INTRUSION PREVENTION SYSTEM 43
6.4 UNIFIED THREAT MANAGEMENT 44
6.5 VULNERABILITY MANAGEMENT 45
6.6 COMPLIANCE MANAGEMENT 45
6.7 DISTRIBUTED DENIAL OF SERVICE 46
6.8 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT 47
6.9 IDENTITY AND ACCESS MANAGEMENT 48
6.10 ANTIVIRUS/ANTIMALWARE 48
6.11 OTHERS 49
7 MANAGED SERVICES MARKET ANALYSIS, BY MANAGED NETWORK SERVICES 50
7.1 INTRODUCTION 51
7.2 MANAGED IDENTITY ACCESS AND NETWORK INFRASTRUCTURE PROVISIONING 52
7.3 MANAGED VIRTUAL PRIVATE NETWORK 53
7.4 DATA STORAGE 54
7.5 NETWORK MONITORING 54
7.6 OTHERS 55
8 MANAGED SERVICES MARKET ANALYSIS, BY MANAGED COMMUNICATION AND COLLABORATION SERVICES 56
8.1 INTRODUCTION 57
8.2 MANAGED VOICE OVER INTERNET PROTOCOL 58
8.3 MANAGED EMAIL SERVICES 59
8.4 MANAGED UNIFIED COMMUNICATION 60
9 MANAGED SERVICES MARKET ANALYSIS, BY MANAGED DATA CENTER SERVICES 61
9.1 INTRODUCTION 62
9.2 SERVER MANAGEMENT 63
9.3 STORAGE AND BACKUP 64
9.4 OTHERS 65
10 MANAGED SERVICES MARKET ANALYSIS, BY MANAGED IT INFRASTRUCTURE SERVICES 66
10.1 INTRODUCTION 67
10.2 MANAGED PRINT SERVICES 68
10.3 BACKUP AND DISASTER RECOVERY 69
10.4 TECHNICAL SUPPORT AND MAINTENANCE 70
11 MANAGED SERVICES MARKET ANALYSIS, BY MANAGED MOBILITY SERVICES 71
11.1 INTRODUCTION 72
11.2 DEVICE MANAGEMENT 73
11.3 APPLICATION MANAGEMENT 74
12 MANAGED SERVICES MARKET ANALYSIS, BY MANAGED INFORMATION SERVICES 75
12.1 INTRODUCTION 76
12.2 BUSINESS PROCESS MANAGEMENT 77
12.3 MANAGED OPERATIONAL SUPPORT SYSTEMS/BUSINESS SUPPORT SYSTEMS 78
13 MANAGED SERVICES MARKET ANALYSIS, BY DEPLOYMENT TYPE 79
13.1 INTRODUCTION 80
13.2 CLOUD DEPLOYMENT 81
13.3 ON-PREMISES DEPLOYMENT 82
14 MANAGED SERVICES MARKET ANALYSIS, BY ORGANIZATION SIZE 83
14.1 INTRODUCTION 84
14.2 SMALL AND MEDIUM-SIZED ENTERPRISES 85
14.3 LARGE ENTERPRISES 86
15 MANAGED SERVICES MARKET ANALYSIS, BY VERTICAL 87
15.1 INTRODUCTION 88
15.2 MEDIA AND ENTERTAINMENT 89
15.3 BANKING, FINANCIAL SERVICES, AND INSURANCE 90
15.4 CONSUMER GOODS AND RETAIL 90
15.5 MANUFACTURING 91
15.6 HEALTHCARE AND LIFE SCIENCES 92
15.7 EDUCATION 93
15.8 TELECOM AND IT 93
15.9 ENERGY AND UTILITIES 94
15.10 GOVERNMENT AND PUBLIC 95
15.11 OTHERS 95
16 GEOGRAPHIC ANALYSIS 97
16.1 INTRODUCTION 98
16.2 NORTH AMERICA 100
16.3 EUROPE 106
16.4 ASIA PACIFIC 113
16.5 MIDDLE EAST AND AFRICA 119
16.6 LATIN AMERICA 124
17 COMPETITIVE LANDSCAPE 130
17.1 INTRODUCTION 130
17.2 MICROQUADRANT OVERVIEW 130
17.2.1 VISIONARY LEADERS 130
17.2.2 INNOVATORS 130
17.2.3 DYNAMIC DIFFERENTIATORS 130
17.2.4 EMERGING COMPANIES 130
17.3 COMPETITIVE BENCHMARKING 132
17.3.1 STRENGTH OF PRODUCT PORTFOLIO IN MANAGED SERVICES (25 PLAYERS) 132
17.3.2 BUSINESS STRATEGY EXCELLENCE IN MANAGED SERVIES MARKET (25 PLAYERS) 133
18 COMPANY PROFILES 134
18.1 DIMENSION DATA 134
(Overview, strength of product portfolio, business strategy excellence and recent developments)*
18.2 ERICSSON 137
18.3 ACCENTURE 141
18.4 TATA CONSULTANCY SERVICES 144
18.5 IBM 147
18.6 CISCO 151
18.7 UNISYS 154
18.8 DXC TECHNOLOGY 157
18.9 FUJITSU 160
18.10 NOKIA NETWORKS 164
18.11 WIPRO 166
18.13 ATOS 169
18.14 HUAWEI 172
18.15 HCL 175
18.16 NETMAGIC (AN NTT COMMUNICATIONS COMPANY) 177
*Details on Overview, strength of product portfolio, business strategy excellence and recent developments might not be captured in case of unlisted companies.
19 APPENDIX 180
19.1 KEY INDUSTRY INSIGHTS 180
19.2 DISCUSSION GUIDE 181
19.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 185
19.4 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE 187
19.5 AVAILABLE CUSTOMIZATIONS 188
19.6 RELATED REPORTS 188
19.7 AUTHOR DETAILS 189

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